Make sure that you are accessing the library through either the link in your Canvas classroom or MyUAGC (portal)
Canvas
MyUAGC (portal)
Try using a different browser or try an incognito/private browsing window. Links to download the newest editions of the most popular browsers and shortcuts for incognito/private browsing windows are as follows:
Browser:
Incognito/private window shortcuts:
- Chrome: Control/Command + Shift + N
- Opera: Control/Command + Shift + N
- Firefox: Control/Command + Shift + P
- Internet Explorer: Control + Shift + P
- Safari: Command + Shift + N
Lastly, try clearing your browser's cache, cookies, and history. Directions on how to do this can be found in the library's troubleshooting guide. Once you have cleared your browser history, close your browsing session and restart your computer before beginning a new browsing session.
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