Yes, the library has a Troubleshooting Guide to assist if you are unable to access the library’s web pages or databases due to a technical issue. The guide provides solutions to the most frequently encountered technical issues. If nothing in the guide works fill out the help form at the bottom of the page and someone from the library will get back to you within one business day.
You can access the guide by clicking the hyperlinked "Troubleshooting Guide," above, or by clicking Having Technical Issues? on the library’s homepage located on the right portion of the page.
If you still have questions you can chat in real-time with a librarian here.