Answered By: Rebecca Nowicki
Last Updated: Jul 26, 2023     Views: 205

The library website and the library databases are always available to students, and are open 24 hours, seven days a week.

You can get help from a librarian through this QuickAnswers platform. Just type in the question you have, and if there is no answer available to your question, click the Submit your Question button and fill out the form to receive the answer by email! For more information on the QuickAnswers platform including directions on how to submit a question see the QuickAnswers tip sheet.

Red box around the submit you question button in QuickAnswers.

You can also email the library at library@uagc.edu.

Once a question is submitted it goes into the library inbox and will be answered by a librarian within one business day. Provide us as much detail as possible so we can make sure that we understand exactly what you need.

If you wish to speak to a librarian you can call (866) 685-8089  during our library phone hours: 

Monday through Thursday: 1 pm PT - 5 pm PT.

*PT = Pacific Time - Use this link to convert to your time zone: http://www.thetimezoneconverter.com/

To get the most out of your call with the librarian we ask that you have access the library website so we can walk you through any recommended search strategies or troubleshooting techniques during the session.

You can also get one-on-one help from a librarian anytime through our 24/7 Library Tutoring. Click on the 24/7 Library Tutoring button on the library's homepage to get started. 

red arrow pointing to the 24/7 Library Tutoring button on the library homepage.

For more information on how to connect with a library tutor please see the Accessing Library Tutoring with TutorMe tip sheet. Need help preparing to work with a librarian? See the Contacting a Librarian: Best Practices infographic.

If you still have questions you can chat in real time with a librarian here.