The UAGC Library can be reached through our library tutoring service, phone, or email. Our contact methods and hours of assistance are below:
Tutoring
Tutoring is available through our 24 hours a day, 7 days a week library tutoring service. To access library tutoring click on the 24/7 Library Tutoring button in the top-right corner of the library's homepage.
For more information on using library tutoring please see this tip sheet and tutorial on how to access and use library tutoring.
Phone
You can give us a call toll-free at 866-685-8089 during our phone hours:
Monday through Thursday, 1 pm - 5 pm PT
*PT = Pacific Time- Use this link to convert to your time zone: http://www.thetimezoneconverter.com/
To get the most out of your call with the librarian we ask that you have access the library website so we can walk you through any recommended search strategies or troubleshoot techniques during the session.
You can email us at library@uagc.edu or by clicking the Send us a message button in the top-right corner of the library's homepage.
Once a question is submitted it goes into the library inbox and will be answered by a librarian within one business day. So we can best assist you, provide us with as much detail as possible so we can make sure that we understand exactly what you need.
Not sure which library assistance service to use or how to prepare to work with a librarian. See the Contacting a Librarian: Best Practices.
If you still have questions you can chat in real-time with a librarian here.